Product Manager
Summary/Objective
This position is responsible for managing the product strategy with regards to pricing, end of life process, and competitive strategies in support of the overall strategic business plan. Responsibilities include competitor analysis and market research; communication with sales regarding product developments; and inventory management of equipment utilized during sales demonstrations and marketing events. This position will work closely with the local Engineering team as well as the Product Management team in the Netherlands.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage market pricing and production of price lists
- Manage product end of life process working closely with Sales, Planning, and Engineering teams
- Manage inventory for Sales and Demonstration processes
- Provides pricing strategy and margin/profitability analysis
- Functions as the Holmatro North America product coordinator for New Product Development (NPD) process related matters, provides input for the global development road map.
- Provides input regarding product management and provides input and information to Product Management in NL on matters related to the North American market.
- Provides competitor product and pricing analysis and competitive comparison
- Assist in creation and review of marketing collateral and sales tools
- Participates in marketing events and community and goodwill events, including, trade shows, Rescue Experience, schools, and others as needed.
- Provide product updates, developments, and roadmaps to Sales team
- Work with the service, quality and engineering teams to monitor and communicate possible quality issues to the Sales team.
- Develop and manage the process for communication of product changes to all necessary parties internally and externally
- Other duties as assigned
Competencies
- Ethical Conduct – Acts with honor in all business dealings.
- Strong communication skills – Communicates with all levels of organizations appropriately. Knows when written or verbal dialog is most efficient and effective.
- Technical Capacity - Understanding and proficiency in all phases of own work and essential related jobs. Exhibits proficiency with software and other necessary business equipment. Takes a hands on approach to working in role and with team members.
- Customer Service skills - Manages difficult or emotional customer situations; Responds quickly, appropriately, and accurately to requests from internal and external customers. Remains calm and respectful when dealing with customers (internal & external). Follows up appropriately
- Organizational skills - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
- Active listening skills – Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and does not interrupt at inappropriate times.
- Social & Cultural Perceptiveness – Is aware of others' reactions and has empathy towards why people may react in certain ways.
- Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Attention to Detail – Demonstrates accuracy in all matters. Is timely, precise, and efficient with commercial communication and documentation.
- Collaboration & Teambuilding - Knows that by working together we make better products. Takes the time to listen to one another and our clients. Does their utmost for a common goal. Contributes to building a positive team spirit.
- Business Acumen- Understands the potential business implications of decisions being made.
Required Education and Experience
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Works with company products and performs product demonstrations from time-to-time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This would require the ability to lift files, open filing cabinets and bending or standing as necessary. While performing the duties of this job, the employee is regularly required to talk and hear. The employee may be required to lift and move items up to 50 pounds, stand for long periods of time while participating in marketing events and demonstrations. Light booth construction will require lifting and bending.
Travel
This position requires up to 5% travel. Some of the travel may be on the weekends.
Position Type/Expected Hours of Work
his is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 4:00 p.m. This position is expected to work occasional evenings and weekends in support of sales and marketing events.
AAP/EEO Statement
Holmatro Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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